What is a Custom Domain?
Custom domains take your branding to the next level. They mask your client-facing Táve pages with a subdomain you create on your domain.
Instead of this:
https://tave.com/yourwebsite
Your clients could see this:
https://clients.yourwebsite.com
Start Setting Up Your Custom Domain in Táve
To start using custom domains in Táve, go to Settings › Branding in your Táve account. Click on the brand you want to add the custom domain for and hit the configure button next to the custom domain field.
Our handy custom domain wizard will walk you through the process!
You’ll start by deciding what you want your subdomain to be. You can use mostly anything you’d like here, but let’s keep it simple and use clients. For example:
Next the wizard will prompt you to go to your domain registrar to create your subdomain (CNAME DNS record).
Setting Up Your Custom Domain With Your Domain Registrar
IMPORTANT NOTE: Every domain host has a slightly different setup. You may use GoDaddy, Bluehost, or some other domain host. Although each host is different, they should all provide you access to the same capability to update your DNS settings and add the CNAME record.
Your domain host should provide you with access to your DNS settings where you can add the required CNAME record. If you can't find those settings, just reach out to your domain host customer support. They might even add the settings for you!
Steps to add a CNAME record typically include:
Log in to your account on your registrar’s website.
Find the place where you can create new CNAME records. Typically this section is called a DNS Manager.
Once inside the DNS Manager, add a new DNS record and set the type to CNAME.
Find the field that’s typically called host name or alias or subdomain and put the subdomain part of what you decided during the custom domain setup wizard in Táve. In our case, we decided to do clients. Just enter clients in this field, for example, not the entire custom domain URL.
Find the field that’s typically called value or destination or points to and enter clientaccess.tave.com.
Save the new CNAME DNS record.
That's it! You're finished with setting up your custom domain at your domain host.
Finish Setting Up Your Custom Domain in Táve
Now head back to Táve to finish the custom domain setup wizard. The wizard will take the final steps of issuing an SSL certificate to secure the custom domain and serve all the pages over “https://”.
Congrats! You are now fully set up to have your custom domain (clients.yourwebsite.com) redirect to Táve. Your client facing pages in Táve (bookable events, contact forms, quotes, invoices, questionnaires, contracts, etc.) created from this point forward will all be presented under this custom domain. Any pages generated prior to this change will continue to use your brand's fallback URL.
IMPORTANT NOTE: CNAME records have to propagate throughout the internet. Your custom domain will not work until this happens. Usually it takes anywhere between 2 to 48 hours, although in most cases it’s less than a few minutes.